All graduates start with six months in commercial services. Here you’ll learn about our products and suppliers, put together quotes and process orders, so you can run the day to day operations of the business.
Part of your role during this phase is working with new enquiries. At the beginning you’ll get to work with small leads whilst you build your confidence and skills. By the end of your six-month placement, you’ll be dealing with all enquiries, large or small.
This is the heart of our business – working with customers, understanding products and dealing with suppliers. From here you gain a firm grounding in the business – providing the knowledge needed for future roles on the graduate scheme.
“The good thing about the commercial role is seeing an enquiry go from call through to samples to quoting and on to completion. You get to help the client throughout the project – and at the end of it they’re really happy with the difference it makes to their business.”
With intimate knowledge of clients and products from your Commercial placement – you’re superbly equipped to generate leads and develop our brand during your six-month placement in Marketing.
The key parts of this role include implementing promotional plans that touch new customers.
The marketing role includes the analysis of data from our website and marketing efforts.
A big part of the DNA of Expert Labels is experimentation. During your marketing placement you’ll develop ideas and execute marketing experiments to test your hypothesis.
After six months you will help train your successor and transition to the account management and sales phase of the programme.
“The best thing about the marketing placement is watching the results of your campaigns come to life”
The next stage is Account Management and Sales (New Business Development). During this phase of the programme you will build upon the commercial experience you have gained with clients and suppliers and talk to many of the people you have identified in the marketing role.
The key part of the role is communicating with existing clients, identifying opportunities and managing the fulfilment of those opportunities.
In conjunction with client contact, time will be spent with suppliers understanding their capabilities so these can be applied to new products.
After six months you will help train your successor on the Account Management role and you will decide where you want to specialise.
“What I like about the account management is being able to work more closely with select customers. Go out and see them, build a relationship and really get to know them and help them achieve their goals.”