About Us

About Us

Based in the heart of East Anglia, Expert Labels have over 20 years of professional experience and knowledge on all things labels and label technology. But why choose us?

  • We have over 20 years of experience with labels, ribbons, barcoding, label printers, barcode scanners, software, hardware, ID card printers and specialist services.
  • You have the choice from an extensive range of products to cater for a wide range of needs and budgets from all the major manufacturers. If our website doesn’t have what you’re looking for – please call us and we’ll try our best to help.
  • You will always receive first class service and we will keep you informed throughout the life of your order or enquiry.
  • We guarantee that the products we recommend will do what you tell us you want them to do, or we will give you your money back.
  • You will find that we take the time to determine exactly what benefits you are looking for, and match the product to your needs.
  • We can supply 100’s of products on next day delivery basis.
  • We explain the technology in plain English.

We are here to help YOU – just give us a call on 01359 271111 or Email: info@expertlabels.co.uk today so we can find the most cost-effective solution to your latest label project.

Meet the Team

Claire Sadler – Label Expert

Claire is the person you’ll most likely speak to if you make an enquiry with us.  She is experienced with all aspects of labels – with a focus on loop lock labels, peel and reveal and beautiful full colour label creations.  She is extremely reliable and works hard to find solutions to your labelling questions.

Outside work Claire spends time with her husband and two primary school aged children. As a family they love spending time in the great outdoors often on long country walks or bike rides.

Deborah King – Label, Ribbon and Service Expert

Debbie is the person who keeps your orders on time. An expert on all kinds of labels, service contracts and thermal transfer ribbons. She goes above and beyond to make sure orders are delivered on time and as expected. When she’s not at work, she’s doing DIY.  We tried to persuade Debbie to share her photograph with you, but for national security reasons (so she tells us) she can’t.

Kelly Gosling – Admin and Website Expert

Kelly joined Expert Labels in 2017 and quickly mastered the finances of the business.  In 2018 she volunteered to manage the website and has been busy adding articles and news and working with contractors to make this site the best it can be.

Kelly is a fitness fanatic and runs daily (often from the comfort of her treadmill in her centrally heated home), recently boasting that she had been (virtually) running in Hawaii.  Recently she ventured out of home to compete in a Tough Mudder race making an impressive top three finish.  Kelly is a talented manager, running the lives of the four boys in her life (three sons and a husband).

Les Howes – Label, Printer and Ribbons Expert

Les has been part of the team since 2000. Originally from the food industry, Les now helps you with barcode printers and label design software. Over the years he’s amassed a huge amount of label knowledge working on some of the most interesting projects we’ve had.  Perhaps his most interesting travel destination has been Baku, Azerbaijan, installing a software solution for an oil client.

When he’s not at work you’ll find him skiing, playing squash or cycling.   Just about any sport you can imagine. If you want to know anything about label printers and label design software, Les is your man.

Miles Green – MD and Founder

Miles is the founder and Managing Director of Expert Labels Ltd, setting up the business selling labels and printers in 1994. Miles lived overseas for more than 15 years – first in New Zealand and then in Japan, but is now based in our Bury St Edmunds office.  Most exotic work location – Tonga in the Pacific ocean.

In Miles’ spare time, he enjoys spending quality time with his wife and two sons and is also actively involved in the RAF Air Cadets.  He enjoys travelling and is a regular and keen runner – having actually completed a marathon.

Simon Nicholson – Trainee Business Manager

Simon joined the company in September 2018 after graduating from the University of Kent with a Sports Management degree.

Here are 11 things you probably don’t know about Simon:

  1. Simon can tell you the difference between a 1D and 2D barcode.  Whether it’s a QR Code or a GTIN13, he can explain the difference.
  2. He is a very skilled Futsal player.  Never heard of Futsal? – I’m not surprised.  It’s a South American version of 5-a-side football.
  3. Simon can design and print labels using BarTender software.  He’s currently learning how to use the Librarian feature and in the very near future will be quite an expert.
  4. Simon is an accomplished cricketer – undertaking international cricket tours.
  5. Simon is one of those rare people who actually gets a healthy amount of sleep.
  6. Simon has printed tens of thousands of labels since he started working for us.  He has first hand experience of designing labels, choosing the best thermal ribbons and using label rewinders.
  7. Simon can advise you on how to print your peel and reveal labels.
  8. He knows all the right questions to ask you about your thermal printer project.  If you’re not sure what label printer would be best for you, call him and let him talk you through all the options available.
  9. Grew up in Newmarket, Suffolk and as with everyone in Newmarket – has connections with the horse racing industry.
  10. Like Ed Sheeran, Simon is an avid Tractor Boy (Ipswich Town FC supporter) who tries to get down to Portman Road to watch games whenever he can.
  11. Simon is a keen traveller who enjoys city breaks and exploring new places.

Simon is a very welcome new member of our team.  If you’d like to talk to him about your label printing project – feel free to contact us and ask for Simon.

Vicki Francis – Account Manager Expert

Vicki has been with us now for over two years. She is our girl that keeps the office ticking over beautifully. Vicki deals with all of our re-ordering and enquiries as well as helping out with the rest of the staff when its all hands on deck.

Vicki is currently away on maternity leave after just having had her third little boy. Between the boys and her husband she is kept very busy but when she does have a spare minute she loves nothing more than curling up with a good book or going for a walk.


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